Shipping Policy

Last updated: December 2nd, 2025

Shipping times

  • Orders are typically dispatched within 2 business days

  • Once your order leaves our manufacturing facility, you’ll receive a shipping confirmation email with tracking details

  • Delivery times vary by location, but most orders arrive within 7–15 business days after dispatch

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as weekends, public holidays, weather conditions, or courier delays.

Shipping rates

  • £3.00 flat-rate shipping on all orders under £20

  • Free shipping on all orders over £20

Shipping destinations

We currently ship to the following locations:

Oceania
Australia, New Zealand

Europe
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

North America
Canada, Mexico, United States

South America
Brazil

Asia
Bahrain, China, Cyprus, Hong Kong, Israel, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam

At this time, we’re unable to ship to locations outside of the countries listed above.

Important information

  • Customs clearance processes and any associated fees or import duties are the responsibility of the customer

  • Please ensure your shipping address is entered correctly at checkout. We’re unable to take responsibility for orders delayed or returned due to incorrect or incomplete address details

  • If an order is returned to us due to delivery issues, this process can take 4–6 weeks depending on the courier

If a parcel is returned to us due to an undeliverable address and delivery was attempted legitimately, we’ll contact you to confirm a new shipping address and resend your order at no additional cost.

If tracking confirms delivery to the correct address, we’re unable to take responsibility for missing packages, as this may be due to circumstances outside our control (such as theft).